RMA form

2. Name

3. email address

4. Daytime phont number

5. address

6. order number

7. Purchase Date

8. Product Serial number

9. Product Name

10. Controller model

11. Burner drive brand and model

12. Fundamental problem
no power on
error
high failure
some burner no start
DVD ok but CD can't play 13. Problem details

14. Request Action A- Return for repair/replacement (for most item 1 year) B- Return for exchange to other item (within 7 days only) C- Return for refund (within 7 days only)