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Untitled Document
Items depicted on this site are for illustrative purposes only. The picture is
based on photos from the manufacturer's website. They are not meant to be
feature specific, and should not be taken as exact of the item. We try to keep
our website as accurate as possible, however misprints can occur. We do this by
collecting data on our products directly from the manufacturer. Occasionally the
data listed by the manufacturer reflects a revision already made, or a revision
not yet available. This is beyond our ability to anticipate. Items listed as
having more features than they do will be acceptable for returns, as this is not
in line with our Substitution Policy. If an item is listed as having a
particular feature in its name and general description, you can reasonably
expect it to come with that feature. If it does not, we will retrieve the item
and work out a solution that is cost effective for both sides. Errors of that
nature will not entitle customers to express shipping unless express shipping
was originally used. Computersunlimited.com makes a best effort to insure all
pricing on our website is accurate but due to the extremely volatile nature of
the computer sector some prices may not be accurate. We reserve the right as a
privately owned company to adjust or amend prices at any item on our site. If
pricing on items is not accurate, an attempt will be made to contact the
customer once the order is placed and correct the pricing. Technical glitches
with our site can occur, and are seen as a force beyond our control. When such a
glitch occurs items may reflect inaccurate pricing, and we will work to correct
it as fast as possible. We will not honor pricing caused by a glitch that places
the item well below our cost, and we do appreciate customers pointing out
pricing they feel may be erroneous. This is better explained in our policy on
images, spelling errors, and misprints.
Shipping & Order Processing Time:
We only deliver to mailboxes using USPS First Class mail. Alaska and Hawaii PR
,Guam ,must choose 2nd Day or Next Day Air Shipping. Packages are processed in a
first come first served basis. It may take up to 1 - 5 business days, Expedited
Shipping may be purchased in order guarantee shipping in 24-48 hours. Customers
can select these options from the drop down box on every item under "Shipping
Options". When possible Computersunlimited.com will include all items in one
box. Items such as monitors, cases, complete systems, merchandise with an
irregular shape, and large orders may require multiple boxes for shipping. The
buyer must arrange for receipt of the product. If you will not be available at
the shipping address when the carrier comes to deliver, please coordinate a
solution with the carrier. All returned or refused shipments are subject to a
minimum 15% restocking fee to the buyer. There will be an additional fee to the
buyer for incorrect or mistyped shipping addresses for reshipping of an order.
At this time Computersunlimited.com does not offer shipping to Non-US
Territories unless it is an APO or FPO location.
Substitution
A reasonable attempt is made to match or beat all the features of the item
being sold. Certain items, such as power supplies, have minute differences in
their ratings, but their gross specs may be greater. We will not give a cheaper
but similar product in any case without first crediting that savings to the
customer.
Minimum Order
The minimum order for a transaction to be completed is 1 dollars. This rate is
set to help keep order management reasonable.
Packaging Type:
All items are sent to the customer as we receive them. In some cases, items
may be available in both OEM and retail packages. All items purchased from us
should be considered OEM product unless the item is listed specifically as being
a retail boxed item.
1. OEM - Intended for system builders and only come with the minimal
packaging, documentation, and software. No manufacturer warranty.
2. RETAIL BOX - Commercially packaged product with full documentation and
software carrying a warranty from the manufacturer.
Purchase Payment
For ease of use, Computersunlimited.com offers the option of buying online and
withdrawing funds directly from a customer's bank account. This transaction is
possible using the service provided by Paypal.com. Paypal is a secure and
insured service. Computersunlimited.com will only allow approval on orders
placed by users verified by Paypal. Please send Paypal payments to
paypal@Computersunlimited.com.com. This is our payment address.
Computersunlimited.com accepts the following credit cards on our website: All
American Express, Visa, Master Card, Discover, Diner's Club, Carte Blanche and
JCB. Debit Cards are accepted if they are Visa / Master Card.
Computersunlimited.com offers payment by check, cash or credit card at our
retail location.
Verification
First time customers may experience a delay in the shipping of orders. A
signature authorization may be required on credit card orders greater than $500.
Customers are asked to use the address listed with their credit card provider
when placing the order. Any orders that cannot be verified with the automatic
credit card address verification system are subject to manual address
verification. If there is no customer response to the address verification
inquiry the order will be cancelled after 7 days. We ship to alternate shipping
addresses listed with the credit card provider.
Privacy
We will not publish or sell the information provided to us by our customers.
We use ScanAlert services to provide daily auditing of our website security. If
you are concerned about the security of our site or your privacy while using our
store, please contact our webmaster at webmaster@Computersunlimited.com.com.
Testing
Testing of a pre built system is recommended anytime a customer purchases
components they wish us to assemble before they are shipped. Individual items
are not tested by us before shipping, and no warrantee specifically against DOA.
We offer product testing on all items to reduce possibility of DOA. Retail boxed
items will be opened for this purpose but will be resealed prior to shipping.
Shipping charges for DOA items returned to Computersunlimited.com are the
responsibility of the customer.
Tech Support
Technical Support is available through support@Computersunlimited.com.com by
emailing our technical support dept. Technical support is provided to all
Computersunlimited.com customers for any product purchased from
Computersunlimited.com. If you have questions regarding a product not sold by
Computersunlimited.com, or integration of a product sold by
Computersunlimited.com with a non-Computersunlimited.com product our technicians
have a limited support capability. Computersunlimited.com will endeavor to give
the best level of assistance where possible. It should be noted however that
Computersunlimited.com assumes no liability when discussing technical issues not
related to merchandise purchased from Computersunlimited.com.
Local Pickup
Not avaliable at this moment but we are considering in the near future.
Not every item in our catalogue is available for same day pickup, and some
lead time may be required. For your convenience it is recommended that you call
ahead to verify your order has been processed. There is no additional charge for
personal pickup. When picking up your order a picture ID is necessary and, if
applicable, the credit card used to make the purchase is required.
Taxation
Taxes are applied to residents of Californa at the rate set by the LA County
Tax District. The current tax rate is 8.25%. Out of state customers are exempted
from sales tax when purchases are made online. Resellers and other entities that
operate under Tax-ID may purchase items tax free upon completion of our reseller
application. Government agencies may also make purchases tax free. We are
authorized to do business with government agencies in the state of Texas. If you
need to be setup for special purchasing options, please contact us.
Warranty
* 30 – Day Warranty
Some items when specifically stated may come with a maximum of a 30-Day
replacement warranty. CPU’s purchased with a system board will be granted
a one year replacement only warranty if the system assembly fee is paid.
* 0 – 90 Days
Immediate replacement upon determination of faulty product by RMA department.
This replacement will be with a new product if possible, or repaired and or
refurbished if new product is unavailable.
* 90 Days – 1 Year
Upon determination of faulty product by the RMA department,
Computersunlimited.com will replace item based on availability. In some
situations due to availability customers may be given the option to choose fair
market value for the defective product and choose a current market substitution
and additional cost may be incurred. Computersunlimited.com will not force a
substitution of a product but additional time for RMA replacement maybe
required. In some cases customers may be encouraged to deal directly with the
manufacturer for replacement as often the mfg. warranty is longer than the one
year warranty provided by Computersunlimited.com and their return window is
dramatically shorter as well.
* 1 – Year Warranty
All new items except when specifically excluded by information listed with the
product come with a one-year replacement warranty. CPUs do not initially include
a one-year warranty unless they are purchased with a motherboard and an assembly
fee is paid. This guarantees that for one year items purchased from
Computersunlimited.com will be defect free. If during that one year period an
item ceases to function due to manufacturer or mechanical defects
Computersunlimited.com will replace the item upon receipt by our RMA department.
*2 year Warranty, one year for parts, 2 year for labor
This usually apply for Duplicator system. The hardware parts carry the
regular one year warranty . After the first year, any repair and replacement
service will still go with no charge for one more year. The buyer has to
responsible for the ship charge return to our site and the shipping charge for
the repaired equipment. International buyer also responsible for all tariff and
custom tax if any incurred.
* Limited Lifetime Warranty
Select item(s) when explicitly stated carry a limited lifetime warranty
against defects in manufacturing or materials that result in merchandise ceasing
to function or functioning erratically. This warranty does not cover wear and
tear, nor does it cover abuse, neglect, or anything that would void an active
manufacturer warranty. The period of this warranty is considered the lifetime of
the product while active and or available on the market. After one year, items
may be subject to market forces, such as advances in technology, shortages, and
revisions over which Computersunlimited.com can exert no control. This warranty
is a non-transferable and binding only towards the replacement of the item as
long as it remains available on the open market. If an item more than two years
old exceeds a margin of 25% higher than the original purchase price to replace
it, it is no longer covered by this warranty.
* Refurbished Items
Computersunlimited.com seldom deal with refurbished items, in the case of such
sales, refurbished items will be sold with individual specific warranties
limited to replacement only unless otherwise specified. In some cases
refurbished items may be sold with no warranty in an as-is status. The only
replacement available for covered items is protection against DOA.
I LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES Computersunlimited.com MAXIMUM LIABILITY IS LIMITED TO
THE PURCHASE PRICE OF THE PRODUCTS SOLD. Computersunlimited.com SHALL NOT, UNDER
ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY
OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS
THIS LIABILITY LIMIT. Computersunlimited.com SHALL NOT BE LIABLE FOR THIRD PARTY
CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION
OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR
NOT Computersunlimited.com IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR
DAMAGES.
II. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon Computersunlimited.com
until it is accepted; Computersunlimited.com must receive payment before it will
accept an order. Payment for product(s) ordered is due prior to shipment.
Customer can make payment by credit card, Paypal, wire transfer, or some other
method prearranged with Computersunlimited.com . You agree to pay the amount(s)
due as specified on the invoice, and you agree to pay interest on all past-due
sums at a rate of 1.5% per month or the highest rate allowed by law, whichever
is greater.
Shipping Charges: Your total cost for purchase of any product will include
shipping and handling charges shown on the Invoice. Free shipping, if we offer
sometimes as a promotion, is limited to ground shipping to the Continental US
and additional fees will be charged to ship to Hawaii, Alaska, and US
Territories or for faster delivery methods.
Title; Risk of Loss: Computersunlimited.com will arrange for shipment of
ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point,
meaning title to the product(s) and risk of loss passes to the Customer upon
delivery to the carrier. Computersunlimited.com reserves a purchase money
security interest in the product(s) until its receipt of the full amount due,
and insures products against damage for this reason. Customers are expected to
provide a reasonably secure delivery environment and are required to notify us
if an unsafe delivery environment exists where products may be stolen before
delivery. Customer agrees to allow Computersunlimited.com to sign appropriate
documents on Customer's behalf to permit Computersunlimited.com to protect its
purchase money security interest. All software is provided subject to the
license agreement of the software maker. Customer agrees to be bound by any
software license agreement once the seal on the shipping package is broken.
Computersunlimited.com will advise Customer of estimated shipping dates, but
Computersunlimited.com will, under no circumstances, be responsible for delays
in delivery, and associated damages, due to events beyond its reasonable
control, including without limitation, acts of God or public enemy, acts of
federal, state or local government, fire, floods, civil disobedience, strikes,
lockouts, and freight embargoes.
Governing Law and Jurisdiction: Any dispute arising out of or related to
these Terms and Conditions or the sales transaction between
Computersunlimited.com and Customer shall be governed by the laws of the State
of Texas, without regard to its conflicts of law rules. Specifically, the
validity, interpretation, and performance of this agreement shall not be
governed by the United Nations Convention on the International Sale of Goods.
Computersunlimited.com and Customer consent to the exclusive jurisdiction and
the venue of the State Courts of the State of Texas, Harris County, to resolve
any dispute between them related hereto, and the parities waive all rights to
contest this exclusive jurisdiction and venue of such Courts. Finally, the
Customer also agree not to bring any legal action, based upon any legal theory
including contract, tort, equity or otherwise, against Computersunlimited.com
that is more than one year after the date of the applicable invoice.
Severability: If any provision contained in this agreement is or becomes
invalid, illegal, or unenforceable in whole or in part, such invalidity,
illegality, or unenforceability shall not affect the remaining provisions and
portions of this agreement, and the invalid, illegal, or unenforceable provision
shall be deemed modified so as to have the most similar result that is valid and
enforceable under applicable Texas law.
Waiver: The failure of either party to require performance by the other party
of any provision of this agreement shall not affect in any way the first party's
right to require such performance at any time thereafter. Any waiver by either
party of a breach of any provision in this agreement shall not be taken or held
by the other party to be a continuing waiver of that provision unless such
waiver is made in writing.
Entire Agreement: These terms and conditions, together with the
Computersunlimited.com 's invoice respecting the products ordered by Customer,
are the complete and exclusive agreement between Computersunlimited.com and
Customer, and they supersede all prior or contemporaneous proposals, oral or
written, understandings, representations, conditions, warranties, and all other
communications between Computersunlimited.com and Customer relating to the
subject products. This agreement may not be explained or supplemented by any
prior course of dealings or trade by custom or usage.
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